Meet Our Staff

Creston Office:


Phillip J. TylerCIC CPIA

Phil has been with the Agency since 1983, and is licensed in all lines of insurance, now specializing in Commercial, Life, and Major Medical.  He is a graduate of the University of Iowa College of Business and earned his CIC designation in 1985, and his CPIA designation in 1988.  He loves to fish, play golf and promote Creston through his public service.  He and wife Judy have 2 children, 6 grandchildren and several four legged friends in their family.

Devon Tyler-Leith, CIC CRM
President, Special Agent

Devon joined the Tyler Agency in 1999. She graduated from the University of Iowa in 1987 with a BBA in Marketing. Devon is licensed in all lines of insurance and in 2007 earned the Certified Insurance Counselor designation. She earned the certified Risk Manager designation in 2014. Devon became President of the agency in 2016. She has four grown sons and she enjoys spending her free time with family and friends.


Wendi Eslinger 
Special Agent/Claims Representative

Wendi is a native of Afton and joined the Agency in 2003 after several years with Allied Insurance in Des Moines. Wendi is licensed in both Personal Lines and Commercial Lines and handles all claims that come through the office. She is currently on the Orient Macksburg School Board and the Orient Library Board. Wendi is the mother of a son and two daughters and in her spare time enjoys spending time with her family and following all of her kids’ activities as well as the local school activities.

Pam Gray
Crop-Hail Agent/Computer/Bookkeeping

Pam is a Creston native who has been with the Tyler agency since 1990. She has her Personal Lines License and specializes in Crop Insurance. Pam also heads up our computer operations and accounting. In her spare time she enjoys spending time with her husband and kids and especially her grandchildren.


Jacquie Merritt
Special Agent

Jacquie joined the Tyler Agency in 2006. She will be the first friendly face you see when you visit or the first caring voice you will hear on the phone. She is licensed in both Personal and Commercial Lines and works hard to keep customers happy. She is the mother of 2 young children that keep her on her toes. In her spare time she enjoys spending time with her family, camping and baking.



Mt. Ayr Office:


Lois Ibbotson
Special Agent/Manager, My Ayr Office

Lois joined the Tyler Agency in January of 1998. She is the office manager in our Mount Ayr office and is licensed in all lines of insurance. Lois earned her CISR Designation in 2012.  Lois and her husband Alan live southeast of Tingley where they farm, raising livestock and row crop.  She serves on the Tingley Low Rent Housing Board and the Tingley United Methodist Church Finance Committee.  In her spare time Lois enjoys spending time on the farm and with her children and grandchildren.

Pam Brokaw
Personal Lines Agent, Mt Ayr Office

Pam is a native of Ringgold County. She joined the Tyler Agency in 2005 and became licensed in Personal Lines in 2008. She takes great pride in providing exceptional service to her clients. Pam and her husband Walter live in the Diagonal area. In her spare time she enjoys spending time with her family  and sons.